MASTERING MANAGERIAL COMPETENCIES AT THE WORK PLACE

Live-Online Training: N 145,125.00
Classroom Training: N 220,375.00
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue & Fee)

Objectives:

At the end of the programme, participants will be to: 

• •  Understand their roles within the changes that do affect business
  •  Be clear about the management styles that can affect your success
  •  Develop the right competencies in the work environment.
  •  Maintain necessary discipline at work
  •  Know how your career can grow.
  •  Priority Matrix coupled with feedback procedures  

Course Contents 

DAY ONE

•  What Management is, What Process is.
•  Who is a manager?
•  Levels of Management
• • First Line Skills
  • Middle Line Skills
  • Top Line Skills
•  Managerial roles
• •  Interpersonal
  •  Informational
  •  Decisional
•  Managerial Functions
• •  Technical
  •  Human
  •  Management 
  •  Conceptual
•  The challenges facing the 21st-century manager
•  Understanding change – getting outdated things out
•  Managerial competencies and proficiency assessments.  

DAY TWO

•  Determining the Vision, Mission, and Positioning of a business
•  Delivering Results
• •  Use performance measurement to assess the effectiveness of leading others
  •  Lead teams in terms of their major contributions and how they fit into the larger organizational picture. 

Team bonding

• •  Mutually identify priorities, necessary skills, and guidelines
  •  Set milestones for progress review.
•  Techniques of Time Management
• •  Managing Self for Effective Time Use
  •  Personal effectiveness – the 80:20 rule
  •  Stressors in Stress Management
•  Competencies of Tomorrow’s Managers
• •  Team Leaders- Internal Consultants
  •  Great Communicator
  •  Team player
  •  Technology master
  •  Problem solver
  •  Ambassador
  •  Changemaker
•  Procurement Management
• •  Overview of Procurement  

DAY THREE

•  Common Causes of Conflicts at Work
•  Signs of Conflicts
•  Common Conflict Triggers
•  Different Forms of Conflict
• •  Perception conflict
  •  Personality conflict
•  Beliefs and Attitudes
•  Interrelationship of Assertive and Cooperative Behaviours
•  Managing Differences
• •  Younger bosses managing older workers
  •  Benefits of generation gaps
  •  Breaking down the stereotypes
  •  Treating each other as a peer
  •  How to learn from each other
•  Resolution of Conflicts 

– Conflict Management Styles

•  Collaborate
•  Compromise
• •  Defeat
  •  Accommodate
  •  Withdraw.