CRITICAL THINKING SKILLS FOR DECISION MAKING

Registrations are closed

Live-Online Training: N 145,125
Classroom Training: N220,375
3 - 4 participants: 5% discount
5 or more participants: 10% discount

(Available also for Customised Training by Duration, Venue & Fee)

Programme Description

This programme delivers Problem-Solving Techniques, one of the unique competencies all managers, whether budding or experienced, must possess.

The ability of a manager to solve problems will be reflected in:

  • Gathering information
  • Marshaling relevant resources
  • Weighing options
  • Assessing risks
  • Taking decisive action.

What the Participants will Learn

  • Definitions and data collection for various workplace problems
  • Root Cause analysis
  • Crisis investigation, recovery and prevention procedures
  • Process for documenting solutions and decisions
  • Character and techniques needed for making value-laden decisions.

Course Contents

DAY ONE

  • Three things people do when faced with problems
  • Generic skills necessary for  solving  problems
  • Personality types and problem-solving
  • Defining a problem
  • Listing possible solutions
  • Evaluating options
  • The Tools of Root Cause Analysis
  • Generating Ideas:
    • Need for a repertoire of strategies
    • Choosing what to do
  • Changing the nature of the problem through simplification
  • Communicating the problem to another party
  • Individual differences in approaching problems
  • Use of meaningful information and business knowledge
  • Setting limits to the problem
  • Focusing on desired goals to maintain all through the process
  • Taking action.

DAY TWO

  • Creativity –“thinking outside the box”:
    • Being flexible
    • Being firm
    • Being fast
  • Individuals problem-solving approaches
  • Differences between best and worst problem solvers
  • Innovative problem solver's mind journey
  • Demonstrating decision making willpower
  • Critical thinking
  • De Bono’s six thinking hats
  • Thinking “out of the box”.

DAY THREE

  • Handling Modern-Day Business Problems:
    • Business goals/objectives
    • Business strategy and leadership
    • Business environment/competition
    • Human capital  management
    • Organizational culture and way of working
    • Change management
    • Technology
    • Risk management
    • Financial management
    • Information management
    • Supply chain management
    • Inter-site transfers and new product introduction
    • Quality management
  • Key ingredients for Problem-solving:
    • Team Approach
    • Process focus
    • Measurement (is critical)
    • Scientific Approach
  • Developing procedure to pick early warnings of problems
  • Contingency to lessen the effects of problems.


Date & Time
Monday
July 29, 2024
Start - 8:30 AM
Wednesday
July 31, 2024
End - 3:00 PM Africa/Lagos
Location

Tom Associates Training

5/7, Alade Lawal Street, Opposite Anthony Police Station, Off Ikorodu Road, Anthony Village,
NG-LA
Nigeria
+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com
Get the direction
Organizer

Tom Associates Training

+234 817 859 1654
+234 809 276 3968 | +234 810 365 2225
tomassociatestraining@yahoo.com | info@tomassociatesng.com