ALTERNATIVE DISPUTE RESOLUTION DISPUTE MANAGEMENT AND NEGOTIATION SKILLS
Live-Online Training: N 145,125
Classroom Training: N 220,375
3 - 4 participants: 5% discount
5 or more participants: 10% discount
(Available also for Customised Training by Duration, Venue & Fee)
Programme Description
This programme can help you master tactics and strategies for every stage of disagreement resolution, understand how negotiation can be used effectively in dispute settings and situations, gain power and wield influence through successful non-litigating negotiations in professional and personal life.
Course Contents
DAY ONE
Dispute Management
- Introducing ADR?
- Definitions
- Conflict Management
- Competent parties
- Legal purpose
- Offer and acceptance
- Consideration.
Arbitration and Mediation Skills
- Overview
- Arbitrators and their competencies
- Mediators and their competencies
- Tools, Process and attitudes.
DAY TWO
Formats of Alternative Dispute Resolution
- Mediation
- Arbitration
- Mini-trial
- Status and Regulations
- Options of ADR mechanisms
Legal Issues
The Law
Ethics and Professional Conduct
Litigation Process
- Briefing
- Drafting
Information Retrieval
Etiquette.
Speedy Resolution of disputes
Interpersonal Skills.
DAY THREE
Out of Court Settlement
Negotiation Skills
- Basic Negotiation Styles:
- Win-lose, Lose-lose
- Compromise
- Collaborate
- Preparation
- Timing for Negotiation Advantage
- The Five Types of Power in a Negotiation Process
- Managing your ego
- Closing with confirmation
- Negotiating Positions
- Interests
- Options
- Standards
- BATNA
- Tactics & Planner.